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Clinic Policies
Patients under 16 years of age must be accompanied by a parent who will be required to sign a parental consent form.
In accordance with standard practice we regret that a charge will be made for missed Soft Tissue, 1:1 or 2:1 Pilates appointments or non-attendance unless 24 hours notice is given.
If you are late for your 1:1 or 2:1 the session still falls within the scheduled appointment time. If the practitioner is late, the session will last the full time allotted. If the practitioner misses a scheduled 1:1 appointment, you will receive a free session.
Small group Pilates blocks are paid for in termly blocks. Once payment is received in advance of the block your place is reserved for the entire block.
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